The Response Centre provides a way for registered individuals to raise support issues and track their resolutions.
To use this service: you will first need to obtain a username and password from us.
Usually our project manager at your site will be able to help you with this process, alternatively please send a request via email to email@example.com who will be very happy to help.
Armed with the appropriate credentials please log in and try out the service.
Hint. Ticking the new issues box on the login screen takes you directly to a page to do just that.
NB This service is provided to registered individuals in organisations that have a support agreement with us.